What is Chlorine – is it harmful?
Chlorine is used to kill germs, but because it contains
Trihalomethanes (THM’S), known carcinogens, it
is reported to be closely linked to cancer. Moreover,
too much chlorine can affect the taste and smell of
your water. Good quality filters will remove
chlorine.
What is Fluoride – is it harmful?
This debate has been raging for many years and there are two
polarized points of view. We do not aspire to either side,
but provide the following information for you to make up your own mind."
Fluoride is used to prevent tooth decay and is an inorganic.
Banned in many countries, fluoride was once disposed of
as toxic waste and Australia is now one of the most heavily
fluoridated countries in the world.
On the other side of the coin is the National Health and
Medical Research Council’s view that the small levels
of Fluoride in drinking water are safe. The Council also
believe that children have a 45% greater risk of developing
cavities without Fluoride.
What is the difference between a distiller and a water filter?
Our most popular water filter systems have two filter
cartridges, a sediment cartridge and carbon cartridge.
The sediment cartridge removes solid particles from the
water by straining it. Suspended sediment is removed
as water pressure forces water through tightly wrapped
fibres. These filters come in a variety of sizes and
meshes, from fine to coarse, with the lower micron rating
being the finer. The finer the fibre the more particles
are trapped.
The carbon filter uses water adsorption to remove toxins
such as chlorine and heavy metals. Adsorption is a process
by which the carbon attracts the toxins and traps them
in its carbon granules.
In contrast distillers use steam to purify the water.
As the water is heated it turns into vapour which rises
leaving most impurities behind in the boiling chamber
or discharged through the volatile gas vent. As the water
vapour cools, it condenses into a liquid state. A final
polishing takes place as the water passes through the
carbon filter.
What is Reverse Osmosis?
Of all the
methods to purify water, the process of Reverse Osmosis
is the most advanced and effective. The
process was developed more than 50 years ago by scientists
working at the University of California, Los Angeles
(UCLA). Since then, both private and public sectors
have invested many millions developing and refining the
techniques of Reverse Osmosis.
Polluted water is forced by water pressure against a
semi-permeable membrane. Purified water molecules
easily pass through the membrane while pollutants, typically
being larger than the pores, cannot pass through and
are washed away.

Will you send filter cartridges out to me?
We have a range of options to help you maintain
your system with a minimum of fuss and expense.
Can you provide me with a filter cartridge for
the filter I bought elsewhere?
Yes, The Water People are experts at sourcing
the best quality, best value filter cartridges for almost
any drinking water system.
We can also tailor make solutions for you. Our staff
are happy to help you with both advice and products.
Will The Water People tailor make solutions?
Whether you are interested in one of our products but
would like an additional feature, or just have an unusual
filter problem, the staff at The Water People are happy
to recommend a solution that would best suit your needs.
How long would I have to use a mains connected
drinking water system before it became cheaper than
bottled water?
Research has shown that if you are purchasing
two 15litre bottles of water per week, it will become cheaper
to
use a mains connected drinking water system.
Why is there such a difference in prices of water filters?
There is a huge range in the quality of filters and
filter cartridges on the market. At The Water People
we pride ourselves on selling only the best quality products.
You only need to pick up one of our carbon cartridges
and feel its weight compared to some of our competitors
to realise that in the drinking water industry we are
not always comparing apples with apples.
The old adage is true; you get what you pay
for.
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