The Water People
 
 

Most Frequently Asked Questions

What is Chlorine – is it harmful?
Chlorine is used to kill germs, but because it contains Trihalomethanes (THM’S), known carcinogens, it is reported to be closely linked to cancer. Moreover, too much chlorine can affect the taste and smell of your water.  Good quality filters will remove chlorine.

What is Fluoride – is it harmful?
This debate has been raging for many years and there are two polarized points of view. We do not aspire to either side, but provide the following information for you to make up your own mind." Fluoride is used to prevent tooth decay and is an inorganic. Banned in many countries, fluoride was once disposed of as toxic waste and Australia is now one of the most heavily fluoridated countries in the world. On the other side of the coin is the National Health and Medical Research Council’s view that the small levels of Fluoride in drinking water are safe. The Council also believe that children have a 45% greater risk of developing cavities without Fluoride.

What is the difference between a distiller and a water filter?
Our most popular water filter systems have two filter cartridges, a sediment cartridge and carbon cartridge. The sediment cartridge removes solid particles from the water by straining it. Suspended sediment is removed as water pressure forces water through tightly wrapped fibres. These filters come in a variety of sizes and meshes, from fine to coarse, with the lower micron rating being the finer. The finer the fibre the more particles are trapped.

The carbon filter uses water adsorption to remove toxins such as chlorine and heavy metals. Adsorption is a process by which the carbon attracts the toxins and traps them in its carbon granules.

In contrast distillers use steam to purify the water. As the water is heated it turns into vapour which rises leaving most impurities behind in the boiling chamber or discharged through the volatile gas vent. As the water vapour cools, it condenses into a liquid state. A final polishing takes place as the water passes through the carbon filter.

What is Reverse Osmosis?
Of all the methods to purify water, the process of Reverse Osmosis is the most advanced and effective.  The process was developed more than 50 years ago by scientists working at the University of California, Los Angeles (UCLA).  Since then, both private and public sectors have invested many millions developing and refining the techniques of Reverse Osmosis.

Polluted water is forced by water pressure against a semi-permeable membrane.  Purified water molecules easily pass through the membrane while pollutants, typically being larger than the pores, cannot pass through and are washed away.


Will you send filter cartridges out to me?
We have a range of options to help you maintain your system with a minimum of fuss and expense.

Can you provide me with a filter cartridge for the filter I bought elsewhere?
Yes, The Water People are experts at sourcing the best quality, best value filter cartridges for almost any drinking water system. We can also tailor make solutions for you. Our staff are happy to help you with both advice and products.

Will The Water People tailor make solutions?
Whether you are interested in one of our products but would like an additional feature, or just have an unusual filter problem, the staff at The Water People are happy to recommend a solution that would best suit your needs.

How long would I have to use a mains connected drinking water system before it became cheaper than bottled water?
Research has shown that if you are purchasing two 15litre bottles of water per week, it will become cheaper to use a mains connected drinking water system.

Why is there such a difference in prices of water filters?
There is a huge range in the quality of filters and filter cartridges on the market. At The Water People we pride ourselves on selling only the best quality products. You only need to pick up one of our carbon cartridges and feel its weight compared to some of our competitors to realise that in the drinking water industry we are not always comparing apples with apples.

The old adage is true; you get what you pay for.

 

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