Christmas Trading Dates: Office Closes Friday December 24th. Open Tuesday January 4th.
Call the experts
(03) 9885 0222
We don't just supply Bibo boiling and chilled tap filters that look good; we make sure they work correctly, too. The Water People can help you with your filter changes and routine repairs.
Bibo calls its innovative designs ‘the future of water’. We believe them — that’s why we stock them. It’s also why we’ve had our service team trained to Bibo’s standards. We now have the skills, experience, and parts needed to repair any problem and replace any part.
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We’re not precious, we’re just happy to help. As Bibo-authorised servicing and repairs technicians, our work won’t void the warranty on your product even if you didn’t buy it from us.
Bibo’s Water Bars are perfect for homes and offices. Wherever you need yours set up, we’ll get it done with minimal disruption.
A day without filtered water is like a day without sunlight (to us, anyway). If your Bibo unit breaks down, we’ll endeavour to be there that very day.
With our carefully kept service records, we’ll be able to proactively inform you when your Bibo Water Bar is due for a service or filter change.
At the moment, Bibo only sells the exceptional Water Bar. Fingers crossed, they’ll one day expand their range. If they do, we’ll be first in line to try their new product (and learn to service it).
We do our best to be the best and are always grateful for the kind words our customers leave for us.
"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.
"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."
"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."
"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."
"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."
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Notice a problem? Want to schedule a checkup service? Get in touch, and we’ll book a service visit for you.
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We don’t want to bother you, so our technicians will do their work as quickly and efficiently as possible.
We'll let you know when your Bibo Water Bar is due for service. We can send you replacement filters or schedule a visit to replace them for you.
Service intervals depend on several factors: usage, water quality, and the Bibo Water Bar's model. Talk to The Water People, and we can help you draw up a servicing schedule for your Water Bar.
Yes, we can supply the replacement filters or come to your site to do the replacement for you.
The Water People offers maintenance and servicing for Bibo water systems all across Australia. Let us know where you are, and we'll get to you as soon as possible.
Reach out to our maintenance group and we can help get your water flowing no matter what the problem.
