Filtered water tap repairs

Prompt repairs for filtered water tap systems

Our team is available for all size jobs. Our industry experienced support team will help diagnose, repair and schedule your repairs immediately.

  • Fast response time, same-day and next-day service available
  • Replacement of faulty or worn filter components
  • Trusted by leading Australian brands

Unmatched response speed!

Our clients

Technician installing a filtered water tap system under kitchen sink.

Getting your filtered water back on track

When your filtered water tap isn’t working as it should

When a filtered water tap stops working properly, it can affect water quality and everyday use. Our water filter repair service focuses on diagnosing issues quickly, replacing faulty parts and restoring reliable performance.

  • Repairs to restore water quality and system performance
  • Support for a range of water filter systems, including leading brands Zip and Billi
  • Ongoing advice to help prevent future issues

Solving filtered water issues effectively

How we restore faulty filtered water tap systems

Filtered water taps contain many parts to keep your water safe. These systems may require servicing for various reasons, including blocked filters, worn parts, and system faults that affect performance. Our water filter repair service focuses on identifying the cause of the problem, repairing or replacing faulty components and restoring clean, great-tasting water. We work across a range of water filter systems to help ensure they operate as intended and deliver reliable drinking water.

Repairs across a wide range of systems

Water filter systems we repair

Our repair service covers a wide range of filtered water tap systems, helping restore performance regardless of brand or system type.

The service provided by the water people exceeded my expectations and service of other providers I had previously engaged to service both my sparkling water zip tap units. The booking process was simple, the technician was delightful and the cost was less than our last provider 12 months ago, a pleasant surprise when you expect prices to continue to rise!

Holly Mockridge

When experience matters most

Repair work carried out with care, compliance and confidence

When something goes wrong, it helps to know your maintenance is in capable hands. Our repair work is carried out by experienced technicians who live and breathe filtered water systems.

Helping prevent the same issue again

Maintenance plans designed to reduce future water filter issues

Once your system is repaired, ongoing maintenance will help protect performance and water quality. Our plans make it easier to stay on top of filter changes and system care. Leave it to the Water People to keep your drinking water pure and safe to drink.

Priority Service Response
Emerald Spring Plan

Our Emerald plan provides regular care for filtered water tap systems, helping support reliable performance after repairs.

12 months (min)

What's included?

Scheduled filter changes on all units
Priority next-business-day repairs for breakdowns.
Genuine Zip and Billi parts used for all repairs
All brands - can serivce all brands of drinking water systems
Payment options including annual or monthly to suit individual needs
Zip and Billi accredited service technicians
National, Australia wide service network to cover all of your locations
Inventory asset list register and service history per unit
Guaranteed Priority Service Response
Diamond Oasis Plan

The Diamond plan offers more frequent servicing and added support, making it a good option for systems that see heavier use or have a history of recurring issues.

12 months (min)

What's included?

Scheduled filter changes on all units
Priority next-business-day repairs for breakdowns.
CO₂ changes included with no call-out or labour fees (CO₂ bottles charged separately).
Discounted pricing on all parts for break down repairs
Genuine Zip and Billi parts used for all repairs
All brands - can serivce all brands of drinking water systems
Payment options including annual or monthly to suit individual needs
Zip and Billi accredited service technicians
National, Australia wide service network to cover all of your locations
Inventory asset list register and service history per unit
Auto Send Club (DIY)

AutosendClub helps take the guesswork out of maintenance by automatically delivering replacement filters when they’re due. Missed filter changes are a thing of the past, keeping your system warranty up to date.

What's included?

Receive your filters delivered to your door when they are due
Priority call out if repairs required
Discounted pricing on all filters when an Auto Send Club member
Automatic payment deduciton via Ezi Debit when filters are dispatched
We keep record of your system and when filters are due so you don't have to

Help is never far away

Water filter repair support available across Australia

Our national repair network allows us to respond to filtered water tap issues across Australia. Whether it’s a residential system, a business set up, a school or a sporting club, we aim to restore performance as quickly as possible.

Australia

How our repair service has helped the community

We’re trusted by residential and commercial customers for responsive water filter repairs and dependable support when issues arise.

"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.

Lou M
Melbourne

"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."

Laura B
Melbourne

"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."

Athena D
Melbourne

"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."

Mikhail A
Melbourne

"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."

Danielle Q
Melbourne

Get a servicing quote

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