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Do you need servicing or repairs for your Zip tap?
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Zip Water Taps

Stay hydrated with style

Zip taps give you pure chilled, hot, or sparkling water in a sleek and stylish design. and The Water People are your expert supply and installation team.

Authorised Zip supplier, installer, and service agent

Expert advice
Premium products
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Australia wide
Professional installations

Expert advice and tailored solutions

Premium products

Huge range of industry leading water products

We supply only the best products currently available on the market, including the Zip range of water taps. With our range, you're sure to find the right product for you.

See our range

Tailored advice

Our team has decades of experience at your disposal

As one of Australia's most experienced water specialists, we understand what products and options you need. We are also an authorised Zip reseller and installer, so we have unbeatable knowledge of Zip products. Our team can help you choose the right system to suit your needs.

Get in touch for advice

Client partnerships

We'll keep your water flowing for years to come

When you buy a Zip tap from The Water People, we don't just leave you high and dry. We have flexible servicing and maintenance options to make sure your tap keeps flowing properly for many years to come. And as an authorised Zip service agent, we have all the expertise you need.

Learn about servicing options

Rental options

Flexible rental options to suit any budget

Renting a Zip water tap or cooler is a great option for businesses which need to keep people hydrated. We offer drinking fountains, water coolers, and instant boiling and chilled water systems in flexible rental agreements of 12 months or more.

Learn about rental options

Replacement filters

Order your replacement filters online

Changing the filter for your Zip tap doesn't have to be a hassle. We make it easy and convenient to order and replace your zip filters when you to.

Order replacement filters


Servicing and maintenance made easy

We have a fully equipped service division who can help you with regular servicing, maintenance and repairs. As an authorised reseller and service agent of Zip, we can help you with ongoing support.

We can help with all kinds of common issues, including:

  • Replacing filters and CO2 tanks
  • After sales support
  • Repairing broken down systems

All new Zip Hydrotaps come with a three year warranty on parts and labour and a five year warranty on the internal tank. Terms and conditions apply.

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Not sure which product is right for you? We can help.

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Frequently asked questions

Do you install Zip taps in my area?

We can install Zip taps at most locations in Australia. We have technicians available in all Australia capital cities, and in most regional towns. Get in touch with us to find out if we can service your area.

How much sparkling water can I expect from my sparkling tap?

On average, it takes approximately 6 grams of CO2 to produce 1 litre of sparkling water. All Zip residential sparkling taps come with a 1 kilogram disposable CO2 bottle and all Zip commercial sparkling taps come with a 2.6 kilogram refillable CO2 bottle. We also have 6 kilogram refillable CO2 bottles available for any larger commercial applications.

A single CO2 bottle can produce up to 166 litres of sparkling water. 2.6kg bottles can produce over 400L, and a 6kg bottle can produce up to 1000L. If you would like us to upgrade your existing Zip sparkling tap, we can do that easily.

How often do I need to change my Zip water filter?

This depends. If your system is being used heavily each day by a number of people - say in an office setting - it should be replaced at least every 6 months. Homes can get away with 12 month replacements. Whichever you choose, your Zip system features a built-in monitor to alert you of filter changes.

Can I change the filter myself or do I need a technician to do it for me?

You are welcome to change your own filters yourself. If you'd rather have a professional do it, our service division can take care of it for you.

Where can I purchase replacement C02 bottles and Zip filters?

You are welcome to buy replacement products from The Water People directly. We have a full range of products on our site, but if you can't find what you're after, get in touch with us.

Does sparkling water need to be chilled?

Sparkling water needs to be chilled for optimum taste and performance. Zip sparkling water is chilled.

Get advice about Zip water taps

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