Christmas Trading Dates: Office Closes Friday December 24th. Open Tuesday January 4th.
shopping cart

Commercial And Residential Water Filter Repairs And Servicing

You don't need to swim upstream for your drinking filter repair service. We'll help you out, fast.

wrench icon servicing

We Can Fix Any System

Our expert technicians can help you with water filter repairs, filter chnages and upgrades for all kinds of systems. Our commercial team service systems all over Australia and our residential team cover Metro Melbourne and Mornington Peninsula.

  • Under sink boiling, chilled, and sparkling water taps - all brands
  • Drinking fountain maintenance
  • Mains connected water cooler repair
  • Bottled water cooler servicing
  • Wall mounted boiling water system repair
  • Water filter system repair
  • Reverse osmosis water purification system servicing

Enquire Now

Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Why Choose The Water People

industry experts icon

Industry experts

We have a team of fully equipped expert technicians servicing the Melbourne Metro area.

fast water filter repairs icon

Fast water filter repairs

We offer fast on-site service. We can usually arrive within 24 to 48 hours of contacting us, and we can sometimes offer same-day water filter service.

same day water filter repairs icon

Same day water filter repairs

We keep our on-site service fees low and we find the most cost-effective way to service your system. If your system is no longer worth the cost of repairs, we'll tell you.

All major brands
Independent advice
Real customer support
Australia-wide service

Our Process

We like to keep things quick and straightforward when performing tap repair and replacement services. Here's what to expect from your water filter repair.

  1. We book your water cooler repair job in our system and it's dispatched to our technicians.
  2. Once on-site, the technician will assess and repair water coolers and water dispensers.
  3. If we need to order new water tap repair parts, we will schedule a second service visit ASAP once the new part arrives.
  4. We record your water system repair and service history in our database so we have a history of your appliance for future servicing.
  5. We will notify you when your filters are due for a change or you're due for a water filter service.
Start your repair process

Brands We Service

Our water filter service technicians are familiar with all the industry leading brands.

Frequently Asked Questions

Do you repair Zip taps and Billi taps?

Yes, we perform water tap servicing and repairs on all leading brands, including Zip and Billi. We pride ourselves on our product knowledge and relationships with leading manufacturers to ensure you get experienced service every time.

There is no hot water coming out of my boiling water tap, can you help?

Depending on the brand of your system, there can be many reasons for this. Some possibilities include the hot pump has worn down over time, the boiling element is not working, or some other electrical problem within the boiler causing this issue.

Get in touch with us and we'll work through the issue and find the right solution.

The water pressure has reduced to a dribble through my tap. What do you think could be the issue?

If water pressure is the only problem, this most likely means that your filters are blocked. Simply changing your filters should fix this. We also offer a water filter repair service.

How often should I change my water filters?

The age-old question, there is no one answer which suits all situations. It depends on the amount of use and your mains water supply quality.

Rather than playing a guessing game, it's best to stick to a general rule: filters in the workplace should be changed every six months, and filters in the home every 12 months. However, there are some variations to this depending on the type of water filter system you have. Contact us and we'll discuss your water dfilter service situation and give you advice.

My filtered water tap is 7 or 8 years old. I've spent a lot of money on repairs over the years and it's causing troubles again. What do you suggest?

Much like a car, it depends on the 'mileage' your Zip or Billi tap has done and the service history that determines the average lifespan. The more use it has had, the more parts that wear down and need replacing, and the more frequent servicing it requires.

On average, a Zip or Billi tap should have a lifespan up to 8 years and once past this, it's probably due for replacing if parts are becoming too costly. Speak with us about your situation and we'll come up with a solution to suit your needs. Remember, these taps are complex with many moving parts and they are used countless times every day, so like any appliance, it does have a lifespan.

Get in touch for fast water filter service