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Drinking water systems for aged care

Providing innovative and practical solutions to the aged care community

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Australia-wide service
Aged Care
Aged Care

Filtered Water Systems for Aged Care

The Water People believe all senior citizens should be looked after with a high level of care, respect, and dignity. When it comes to providing the perfect drinking water, there should be no exceptions. That's why we provide a reliable range of water filters for care homes. Maintenance services and flexible rental contracts are available with all of our models.

Aged Care

Why Choose The Water People


Custom solutions

We offer custom water dispensing solutions like wall-mounted water units that provide a steady supply of filtered boiling water on tap.


Expert advice

Our experts will assess the usage of your aged care facility before recommending water filter systems that meet your safety and dispensing requirements.


Meet with us

We can arrange a site visit for your aged care home. Meet with our technicians in person to discuss what you need in a care home water dispenser.

Commercial-grade, reliable water filters 

The residents of aged care and nursing homes are often more vulnerable to infection and illness, and deserve top quality care in every instance — including their drinking water. Depending on their age and health condition, every resident will have their own sensitivities that must be catered to.

The Water People’s water filters for aged care homes can ensure you have safe drinking water for every resident.

We offer a wide range of water filtration systems to suit your care home’s requirements. We offer reverse osmosis, fluoride, chlorine, anti-bacterial and alkaliser water filters.

Filtered water taps with variable water temperatures

Whether you need a water dispenser for your tea room, kitchen or residential bedroom, you’ll almost certainly need one that can offer variable temperatures.

Our filtered water taps can dispense ambient, chilled, boiling and even sparkling water for your nursing home residents.

We also offer several touchless water tap models that are activated by sensors. You may find these models more accessible for residents with dexterity or mobility issues. Sensor taps can also be a more hygienic option for high-traffic areas in your aged care facility.

Quick and convenient water coolers

Perfect for high-traffic areas, our water coolers provide easy access to ambient, chilled and boiling or sparkling water for your aged care home at the touch of a button.

While we do offer top-filled bottled water designs, you may find our mains-supplied water coolers safer for your nursing home residents. These models draw water directly from your mains water, and then thoroughly filter it before dispensing.

At The Water People, we are committed to creating a safe, comfortable, and hospitable environment for residents of aged care homes by providing the best water supply for residents, staff, and visitors. We have industry-leading products and knowledge, delivered by qualified technicians..

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Long-term Partnerships

Aged care facilities rely on drinking water appliances to provide a constant supply of clean and filtered drinking water. When a water dispenser is out of action, it can cause big disruptions during peak times such as food service and visiting hours.

Our technicians are available on a long-term basis for water system maintenance. Using the latest tracking software, we keep track of your water dispensing unit's service history. Your water dispensing systems can be repaired and maintained on a regular basis to prevent any costly disruptions that may occur from a breakdown.

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Maintaining Water Dispensers Vasey RSL Care Facilities

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Vasey RSL needed a long-term drinking water solution

The care facilities located at Vasey RSL required a water system supply and technicians that could provide aligned service across 5 of their facilities. Their ideal solution was a supplier that could install new filtered water systems, stick to a regular maintenance schedule, and be able to perform on-site emergency repairs quickly and as required.

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Continued support from our supply and maintenance service

The Water People was approached by Vasel RSL Care, and since that meeting, we have worked in with staff and management teams to provide the best in drinking water systems. Our technicians install, maintain, and repair systems whenever Vasey RSL Care requires our service.

For over 10 years, we have been their sole service agent, supplier, and installer. We continuall

After initially being approached by Vasey RSL Care, we've continued to work closely with both the facility managers and management teams to provide drinking water systems. Drinking water systems are installed and maintained by our technicians when required.

We've been their preferred service agent and supplier for over 10 years which is a testament to our understanding of their needs and upholding our service promise every time.

Drinking water servicing for nursing homes

When water filters for nursing homes are out of action, it can cause major disruptions for kitchens and food service areas. The Water People offer a 24-hour maintenance service that can answer your service call in less than a day. We’ll ensure that nursing home’s drinking water taps, bubblers and fountains are back in top condition as soon as possible.

Our technicians can carry out a wide range of tasks including filter changes, emergency repairs, and the installation of new replacement water systems.

  • Scheduled filter changes
  • Regular maintenance checks
  • Emergency repair service
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System rentals

Water filters for aged care homes can be rented instead of being purchased outright. Renting a care home water dispenser can be a temporary yet cost-effective solution for supplying filtered water. Aged care customers can still enjoy the same maintenance services like repairs and filter changes which can be included in the rental fee.

  • Maintenance services available for rentals
  • Flexible contracts that match your expected usage
  • Renewable one year rental contracts available
Aged Care

Our water filter maintenance experts are always on duty


Our trained and trusted plumbers can install your aged care home’s new water filters and dispensers quickly and easily, with minimal disruption for your staff and residents.


You’re welcome to rent as many water dispensers as you like. The annual rental cost covers regular maintenance and filter replacements.


Should anything break down, our technicians will rush out to your nursing home and repair or replace parts to get your water dispensers working again.


We keep track of your water dispensers’ servicing history, so that we can proactively replace filtes and perform maintenance before any issues arise.

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Can you service all brands of water filters for care homes?

Our techs can service all brands of water filters for care homes. We service and maintain market-leading brands including Billi and Zip. Our qualified technicians have the experience and expertise to diagnose a water system problem and fix it promptly.

Do you have limits on your service contacts for water filters for aged care homes?

Our service contracts have no minimum terms, because we value flexibility. We won't lock you into a long-term service contract for maintaining your care home water dispenser.

We believe you should have the flexibility to change providers if you desire. What we do provide is an agreed process for your maintenance service.

Can you service every one of my aged care locations?

Yes. We have a vast network of contractors based in locations all around Australia. So if you have water filters for care homes multiple states and cities, you can still reap the benefits of dealing with a sole service provider.

How long are your rental contracts?

We like to offer flexibility in our rental contracts. We understand that each facility has different usage requirements for a care home water dispenser. On average, our rental contracts last for 3 years. However, bespoke rental solutions can be tailored to suit your unique needs and circumstances.

How much experience do you have providing filtered water for the aged care industry?

The Water People first began providing water system solutions back in 1990. To this day we still take great pride in providing water filters for care homes, offices, and many other facilities across Australia. We are a family-owned and operated service that continues to go above and beyond what is required to keep our customers happy.

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