Scheduled filtered water tap servicing

Routine care for filtered water systems

We provide ongoing water filter service plans to help keep filtered water tap systems reliable, efficient and well-maintained. Protect your safe drinking water investment for years to come.

  • Routine servicing for filtered water tap systems
  • Planned filter replacement and system checks
  • Reduced risk of breakdowns and urgent repairs

Unmatched response speed!

Our clients

Technician installing a filtered water tap system under kitchen sink.

Peace of mind through regular care

Keeping filtered water tap systems running year after year

With scheduled servicing, small issues can be addressed early. Our water filter plans help keep your filtered water tap running reliably, without the stress of last-minute, costly and inconvenient repairs.

  • Consistent water quality through regular maintenance
  • Ongoing care for home and workplace systems
  • Simple service plans with no unnecessary surprises

Taking a proactive approach to water care

What does scheduled filtered water tap servicing involve

Over time, water filter systems naturally experience wear that can affect performance and water quality. Scheduled servicing allows our technicians to check system condition, replace filters when needed, and address minor issues early. This periodic and proactive approach helps keep filtered water taps operating reliably without unexpected interruptions.

Built around the systems already in place

Water filter brands and systems covered by our service plans

We don’t service just one brand. Our scheduled servicing supports Australia's leading filtered water tap systems, with maintenance tailored to system usage and manufacturers' guidelines.

The service provided by the water people exceeded my expectations and service of other providers I had previously engaged to service both my sparkling water zip tap units. The booking process was simple, the technician was delightful and the cost was less than our last provider 12 months ago, a pleasant surprise when you expect prices to continue to rise!

Holly Mockridge

Consistency you can trust over time

Trusted technicians supporting long-term performance

Our scheduled servicing is carried out by our experienced Water People technicians and licensed plumbers, ensuring your system is looked after safely and correctly over the long term.

A simpler way to stay on top of servicing

Ongoing service plans for filtered water tap systems

Our maintenance plans support routine servicing at set intervals, making it easier to keep filtered water tap systems running reliably without last-minute call-outs.

Priority Service Response
Emerald Spring Plan

The Emerald plan suits systems with steady, everyday use. It includes regular servicing and planned filter replacement to help maintain water quality and dependable performance.

12 months (min)

What's included?

Scheduled filter changes on all units
Priority next-business-day repairs for breakdowns.
Genuine Zip and Billi parts used for all repairs
All brands - can serivce all brands of drinking water systems
Payment options including annual or monthly to suit individual needs
Zip and Billi accredited service technicians
National, Australia wide service network to cover all of your locations
Inventory asset list register and service history per unit
Guaranteed Priority Service Response
Diamond Oasis Plan

The Diamond plan provides more frequent servicing and added support, making it well-suited to higher-use systems or busy workplaces where reliability is essential.

12 months (min)

What's included?

Scheduled filter changes on all units
Priority next-business-day repairs for breakdowns.
CO₂ changes included with no call-out or labour fees (CO₂ bottles charged separately).
Discounted pricing on all parts for break down repairs
Genuine Zip and Billi parts used for all repairs
All brands - can serivce all brands of drinking water systems
Payment options including annual or monthly to suit individual needs
Zip and Billi accredited service technicians
National, Australia wide service network to cover all of your locations
Inventory asset list register and service history per unit
Auto Send Club (DIY)

AutosendClub helps take the guesswork out of maintenance by automatically delivering replacement filters when they’re due. Missed filter changes are a thing of the past, keeping your system warranty up to date.

What's included?

Receive your filters delivered to your door when they are due
Priority call out if repairs required
Discounted pricing on all filters when an Auto Send Club member
Automatic payment deduciton via Ezi Debit when filters are dispatched
We keep record of your system and when filters are due so you don't have to

Consistent servicing, wherever you’re based

Scheduled water filter servicing available across Australia

We provide scheduled water filter servicing across Australia, supporting residential sites and commercial businesses with reliable, ongoing care.

Australia

Hear what our customers have to say

Our customers trust us for scheduled water filter servicing that delivers reliable performance and dependable long-term support. With over 30 years of experience, we continue to work with many of our original clients.

"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.

Lou M
Melbourne

"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."

Laura B
Melbourne

"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."

Athena D
Melbourne

"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."

Mikhail A
Melbourne

"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."

Danielle Q
Melbourne

Get a servicing quote

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