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Boiling and Ambient Drinking Filtered Water Systems

The Perfect 2-In-1 Taps for Instant Cuppas or Easy Dishwashing

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Boiling and ambient tap

Our Boiling and Ambient Drinking Water Taps

Eight glasses a day go down easier and do more good when they're at room temperature. Hot water with lemon invigorates the body and mind. A cup of tea soothes the soul. Small things? Yes. But the small things can make the biggest difference to how we feel at home, at work and at play.

Our premium boiling and ambient water taps and benchtop units have been designed by the most reputable names in the industry, including Zip and Billi. Whatever your needs, we’ve got the system for you.

  • Instant filtered boiling and ambient water from a single tap
  • Custom water filter solutions
  • Stylish and designer taps in many styles and colour choices
  • In-sink applications or stand-alone bench-mounted designs

Authorised Zip and Billi agents

Zip taps - Water People are an authorised agent for Zip tapsBilli taps - Water People are an authorised agent for Billi taps

Google reviews

Our gracious customers have left us with some pretty kind words. If you’d like to leave a word yourself, we always appreciate the feedback.

"The admin staff went the extra mile to accommodate an appointment with minimal notice. They were understanding and helpful. Quick response to my email too. Alan, the technician who came out was friendly, knowledgeable and efficient. Excellent customer service all round."

Danielle Q

"I use reverse osmosis system installed by The Water People for about 10 years now. Recently I had to change a faucet due to a kitchen reno and they kindly found exactly what I required for me! Good company and good craftsmanship."

Mikhail A

"Thank you to the amazing team at The Water People. Each and everyone of you made this process so easy. From Imogen in the call centre to Dale in installation. Thank you so much. We love our new Triple fluoride filtration system."

Athena D

"I purchased my reverse osmosis water filter from The Water People and have been using them for my water filter cartridges for over 20 years now. Love that I get them sent automatically and I don't have to think about it. All the staff are very friendly and always happy to help with anything. They only stock the best quality filter cartridges; with the best interest of their customer being very important."

Laura B

"Customer Service at The Water People is exceptional. Staff are friendly, kind, and responsive. Service people arrive quickly, on time and are awesome.

Lou M

Residential- And Commercial-Gade Solutions

You’ll need to consider more than aesthetics to choose the right tap. We can help you shortlist options based on your expected usage, filtration needs and space requirements. Here are a few recommendations.

  • The Billi Sahara is rated for small offices with a staff of around 10. It offers up to 90 cups of boiling water per hour and unlimited ambient water.
  • The BIBO Water Bar offers ambient, boiling and chilled water and sits tidily on any desk or kitchen counter. It’s perfect for a home or office.
  • The Billi B-4000 is as cost-effective as it is energy-efficient, making it an excellent choice for residential settings.
  • The Zip HydroTap G5 BA60 is a sensor-operated tap that offers 160 cups of boiling water per hour. While its capacity makes it ideal for commercial settings, its accessibility features make it a great choice for the home, too.

For bespoke recommendations, don’t hesitate to get in touch. And remember, we’ll gladly sort out the installation of your new system and schedule regular maintenance and filter replacements for it, too.

plumbersZip HydroTap 3 in 1 mixer

Versatile Pre-filter Solutions for Our Ambient/Boiling Drinking Water Taps

Drinking water filtration is about far more than just removing grit and sediment. While each of the taps we offer comes with its own drinking water filtration systems, we can boost their abilities by adding on pre-filter systems. 

We can help you design and install a custom system depending on your needs and preferences.

Zip tap

Frequently Asked Questions

Do boiling and ambient water filter systems filter water from both sides?

Yes, both your boiling and ambient water are filtered the same. First, your mains water travels to the tap via your filters. It either goes directly to your dual tap to give you ambient, filtered water, or it goes through the under-sink boiler to dispense instant filtered, boiling water.

What temperature is the ambient water when combined in an instant boiling and ambient tap?

Your ambient water temperature depends on the temperature of the water coming in from your cold mains water line. When combined with a boiling feature in a single tap, the ambient water can be warmer than your standard cold tap as the ambient water line runs alongside the instant boiling water line within the tap.

The ambient water is slightly heated from running close to the boiler, resulting in a more lukewarm temperature rather than room temperature. Keep this in mind if you choose an instant boiling and ambient filter tap. If this concerns you, you could consider a boiling and chilled tap instead.

I already have chilled filtered water dispensing from my fridge. Is a boiling and ambient tap the best option?

If you already have instant chilled filtered water from your fridge and would like the added kitchen feature of an instant boiling water tap, choosing a boiling and ambient filter tap on your sink makes sense. Keep in mind, however, that the ambient (room temperature) filtered water may be lukewarm as it runs alongside the instant boiling water line within the tap.

Some people may see this as an added benefit; others may feel it’s not cold enough for their personal tastes. If this concerns you, you may want an instant boiling and chilled filtered tap instead.

You should also keep in mind what type of fridge filter you have. Most fridge filters only have a single carbon filter that only removes sediment and chlorine, and not other water contaminants such as cysts, bacteria, heavy metals or fluoride.

What are the main differences between Zip and Billi boiling and ambient taps?

Zip and Billi are both exceptional Australian brands that use the latest designs and technology. Both brands come in a range of different styles and colours. There are also many other differences. Check out our Zip V's Billi guide for more information to help you decide which brand is best for you.

Do instant boiling water taps need to be plumbed in from mains hot water?

All undersink instant boiling systems are run from the mains cold water. They do not require a hot water supply. Their internal heating function boils the water before dispensing it from the tap.

How do I prevent people accidentally scalding themselves on the hot water tap?

The Zip and Billi undersink instant boiling water taps have safety features that let you put your system on 'boiling safety mode'. When this is engaged, to dispense boiling water, a user needs to engage the boiling water and the safety switch simultaneously, making it harder to do it accidentally. This is a standard Zip or Billi system feature and can be engaged or disengaged at any time.

Will my instant boiling water tap use much power?

We take energy efficiency seriously. Our boiling and ambient solutions are designed to be energy efficient. For example, Zip and Billi systems come with a range of stand-by modes that can put the system to sleep when not in use.

Why choose The Water People

We're your experts in all kinds of drinking water and filters. We can help you get the clean, refreshing water you need for your home or office.


Expert advice

We can help you choose the right boiling and ambient tap and water filters to perfectly suit your needs. Whether you need a basic solution or a full filter and alkaliser system, we can help.


Premium products

All our products are carefully chosen from industry leading brands. We stand by the quality of our products and they're backed by manufacturer warranties.


Professional installation

We have a team of fully qualified installation technicians who can get your system up and running as well as provide ongoing maintenance.

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