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Boiling and Ambient Drinking Water Systems

Instant boiling water for your cuppa and ambient drinking water. What else could you need?

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Boiling and ambient tap

Our Boiling and Ambient Drinking Water Systems

Eight glasses a day go down easier and do more good when they're at room temperature. Hot water with lemon invigorates the body and mind. And a cup of tea soothes the soul. Small things? Yes. But the small things can make the biggest difference to how we feel, at home, at work and at play.

Our boiling and ambient water systems deliver filtered water, boiling and room temperature, instantly. Our range is select and consists of trusted brand names such as Zip and Billi, and our own label, Hydromix. Our range includes:

  • Instant filtered boiling and ambient water from a single tap
  • Custom water filter solutions
  • Stylish and designer taps in many styles and colour choices
  • On sink applications or stand-alone bench mounted designs

Our boiling and ambient taps feature contemporary, compact design and they complement current trends in kitchen decor, and are suited to both residential and commercial settings.

Authorised Zip and Billi agents

Zip taps - Water People are an authorised agent for Zip tapsBilli taps - Water People are an authorised agent for Billi taps

Frequently Asked Questions

I am looking for an under-sink water filter system that offers both boiling and ambient filtered water. What do you recommend?

Often the style of tap will lead you to the brand of choice when choosing an instant boiling and ambient filter tap. If you want a boiling and ambient filter tap for your home, our most popular taps are:

They all offer stylish designs and the latest technology and come in a range of colour choices to compliment any kitchen.

In the workplace, practicality and ongoing maintenance are the priorities. The Hydromix HM10 is an excellent choice, it is available in three boiling capacity sizes and can keep up with heavier usage.

Do boiling and ambient water filter systems filter water from both sides?

Yes, both your boiling and ambient water is filtered the same. To begin, your mains water travels to the tap via your water filters. It either goes directly to your dual tap to give you ambient, filtered water or it goes through the under-sink boiler to dispense instant filtered, boiling water.

What gets removed from the water running through a boiling and ambient water filter system?

Water filter systems can be added to our Hydromix HM10 boiling and ambient taps, so you can filter out any adulterants.

Far and away, our most popular system in commercial settings is the Aquakleen Ezi Twist Twin. This filter removes bad tastes and smells, as well as dirt, rust, sediment, and chlorine.

To remove additional fluoride, heavy metals, and cysts, you will need our Aquakleen Triple Fluoride filter system.

If you’re on tank or untreated water, the most suitable filter system is our Aquakleen Twin Bacteria filter system.

Single sub-micron filters remove chlorine, heavy metals, cysts, and sediment, as well as bad tastes and odour. We can also add our Aquakleen Twin Fluoride filter system to both Billi and Zip taps if you want to remove as much fluoride as possible.

What temperature is the ambient water when combined in an instant boiling and ambient tap?

Your ambient water temperature depends on the temperature of the water coming in from your cold mains water line. When combined with a boiling feature in a single tap, the ambient water can be warmer than your standard cold tap as the ambient water line runs alongside the instant boiling water line within the tap.

The ambient water is slightly heated from running close to the boiler, resulting in a more lukewarm temperature rather than room temperature. Keep this in mind if you choose an instant boiling and ambient filter tap. If this concerns you, you could consider a boiling and chilled tap instead.

I already have chilled filtered water dispensing from my fridge, is a boiling and ambient tap the best option?

If you already have instant chilled filtered water from your fridge and would like the added kitchen feature of an instant boiling water tap, it makes sense to choose a boiling and ambient filter tap on your sink. Keep in mind, however, that the ambient (room temperature) filtered water may be lukewarm as it runs alongside the instant boiling water line within the tap.

Some people may see this as an added benefit however others may feel it’s not cold enough for their personal tastes. If this concerns you, you may want an instant boiling and chilled filtered tap instead.

You should also keep in mind what type of fridge filter you have. Most fridge filters are a single carbon filter removing only sediment and chlorine, and not other water contaminants such as cysts, bacteria, heavy metals or fluoride.

What are the main differences Zip and Billi boiling and ambient taps?

Zip and Billi are both exceptional Australian brands which use the latest designs and technology. Both brands come in a range of different styles and colours. There are also many other differences. Check out our article Zip V's Billi for more information to help you make the decision of which brand is best for you.

Do instant boiling water taps need to be plumbed in from mains hot water?

All undersink instant boiling systems are run from the mains cold water. They do not require a hot water supply. Their internal heating function boils the water before it is dispensed from the tap.

How do I prevent people accidentally scalding themselves on the hot water tap?

Both the Zip and Billi undersink instant boiling water taps have safety features which let you put your system on 'boiling safety mode'. When this is engaged, to dispense boiling water, a user needs to engage the boiling water and the safety switch at the same time, making it harder to do it accidentally. This is a standard feature of your Zip or Billi system and can be engaged or disengaged at any time.

The Hydromix HM10 is not electronic, which means we can install a safety switch on the boiler to be used in tandem with the tap lever. This has the ability to disable the hot water after 15 seconds.

There are a range of other safety features available to you, so get in touch with us to discuss.

Will my instant boiling water tap use a lot of power?

We take energy efficiency seriously. As such, our boiling and ambient solutions are designed to be energy efficient. To give you an example, Zip and Billi systems come with a range of stand-by modes that can put the system to sleep when not in use.

The Billi Quadra also has an inbuilt seven day timer switch that ensures the system is running only when needed.

Our Hydromix HM10 brand of taps have no electric taps, solenoid parts, or pumps, meaning that they are very energy efficient.

I’ve had issues with instant boiling water taps at my office in the past. What is the best option for a simple and reliable boiling and ambient tap?

The most common cause of problems with instant boiling water taps is that the wrong capacity size has been installed. When this happens, the tap can't keep up with demand and this causes most of the problems people have with their instant boiling taps.

Our Hydromix HM10 taps are simple and affordable boiling and ambient filter taps. As they don't have the expensive electronic bells and whistles, there are fewer components and less chance of something going wrong. The Hydromix HM10 is:

  • Low cost and exceptional value
  • Available in three boiling capacity sizes
  • Operates from your mains water pressure
  • Energy efficient
  • Low maintenance

Is it easy to drill through my stone bench top to install my new water filter tap?

Yes. Our experienced installation technicians have special tools that can successfully drill through most stone bench tops such as granite, Caesarstone and more. If your bench top is concrete or marble, we recommend you have a specialist stonemason drill the hole for you before the installation of your new water filter tap.

How often should I change my water filers?

The frequency of filter changes depends on how much you use your tap and the quality of the water in your area.

For commercial use, your filters should be changed every 4 to 6 months on average. For home use, every 6 to 12 months. Keep in mind other factors however and consult with your water filtration specialist for their guidelines based on your system, usage and location.

Can I change the filters myself?

Yes, you can change your filters yourself or you can choose to have a technician do it for you. Most filter systems are easy to change once you know how to do it.

One golden rule is to always ensure you turn off the water supply to the filters before you begin, and when you finish, ensure you check for leaks once all canisters and connections are in place.

Why Choose The Water People

We're your experts in all kinds of drinking water and filters. We can help you get the clean, refreshing water you need for your home or office.


Expert advice

We can help you choose the right boiling and ambient tap and water filters to perfectly suit your needs. Whether you need a basic solution or a full filter and alkaliser system, we can help.


Premium products

All our products are carefully chosen from industry leading brands. We stand by the quality of our products and they're backed by manufacturer warranties.


Professional installation

We have a team of fully qualified installation technicians who can get your system up and running as well as provide ongoing maintenance.

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