A reverse osmosis and conventional water systems will filter the water of impurities, but they do it on very different scales.

Filters have a micron rating, which measures how fine the particles are so that they can remove from your water. Most household filter systems have a rating of between 5 to 0.2 microns. A smaller number of microns in a filter means smaller particles are filtered out.

Anything lower than 0.2 microns in a conventional water filter system will start to slow down your water flow seriously. People can use a reverse osmosis filter system to get a lower-micron filter. These have a micron rating of as low as 0.0005 and slowly drip feeds the purified water into a reverse osmosis water storage tank.  In summary, reverse osmosis systems can filter out much more than the conventional drop-in style of filters.

Not necessarily, but we will almost always recommend installing a separate filter water tap. At the very least, a 3-in-1 mixer tap can accommodate both mains hot and cold as well as the filtered water as well.

According to Australian regulations, water filters must be lower pressure than mains water to prevent a  rupture and flood risk. Running a water filter system directly off your mains tap will dramatically reduce water pressure. Filling up your sink will take a while, lengthening the washing-up process.

Furthermore, you would use filtered water for activities like washing dishes or watering plants that don't require filtered water. In that case, you will only shorten the life of your filters, meaning they will need to be changed more frequently.

The water filters used in your home water filter systems are kept in a water-tight casting. If unused for a prolonged period of time, bacteria can grow in the filter. So, if you're going on holiday or are likely out of the home for any other reason for several months at a time, we recommend removing the filter before you leave. Rinse it and store it in a clip-seal bag in your fridge. When you return, run the filter under the tap for up to 10 minutes to keep it clear.

Water filters are made in countries all over the world. At The Water People, we favour the consistency and quality of world-leading manufacturers like the USA. Products from regions with tight manufacturing guidelines and regulations are certified for quality. All filters coming out of the United States adhere to these standards.

As the regulations in countries improve over time, so do their water filter products. At The Water People, we can also recommend filters that meet exacting standards for quality and budget constraints. Talk to us about what you need in your water filter accessories, and we will give you clear, unbiased advice.

Filters for filtered water taps are consumables and must be changed every few months, as recommended to ensure water quality. The timeframe will depend on how often they are used and the quality of your local mains water. Home filters should be changed every 8 to 12 months, while filters in commercial settings should be changed every 4 to 6 months.

You don't have to. The owner can change all filters on filtered water taps. It's a very easy process to learn from your supplier or via the Internet.

Just be sure to turn off all the water before you begin changing the filters to prevent any leaks. When you finish, ensure that every component is nice and tight. If you'd prefer not to do it yourself, we have an in-house service team that can assist in installing your new taps and changing filters.

Reverse osmosis permit only the smallest particles to permeate their membrane. If you wish to re-add healthy minerals to your water, you can add a mineralising filter to the tank to replace what is stripped out.

Fluoride is a divisive issues. It is not banned in Australian water systems. It also has the approval of the National Health and Medical Research Council, who state that it is an effective prevention method against tooth decay. However, if you'd like to remove fluoride from your drinking water, contact us and we'll help you get a system in place.

We can supply filtered water taps to most locations in Australia. We have allied service technicians covering most areas and can supply parts anywhere. We also offer installation in all Australian metro areas. If you are outside of these areas, we can deliver your units to you, and you can have your preferred plumber install them.

Changing the water filters for filtered water is imperative. You can change these yourself with our Ezi Debit AUTO SEND club, where we automatically send you new filters when they need changing. If you prefer a professional touch, we can send a service member out to change the filter of your tap for a small fee.