We can answer any and all questions you have about our range of water crocks and other filtered water systems. Tell us the kind of features you want, and we can help you choose the right system for you.
We stand by the quality of all of our products. Our water crocks are expertly crafted by hand and our ceramic water filters are manufactured in the UK to highest standards.
We're always happy to help you in any way we can. We can answer all your questions and help you get the right system for you.
We will have your crocks delivered ASAP.
In a world overrun by flashing buttons and tiny gadgets, sometimes all we need is simplicity.
Low-tech. Premium filtration. Easy to use. And effective. Our gravity fed water crocks do the job, without doing a job on you.
Our ceramic water crocks are hand thrown, on a wheel, by a local potter - not mass produced. Filled by jug, by you. No hoses, or lines, or carbonation canisters required. Sitting pretty on your countertop in a variety of colours, our water crocks are a quiet, elegant marriage of form and function.
They remove bacteria, fluoride, heavy metals and solid impurities, while improving taste, making it perfectly suited for treating natural water sources, including wells and springs, as well as mains treated water.
Our water crocks are available in a variety of popular and traditional colours and now in stainless steel as well. They are a portable, easy, and cost effective choice of water filtration solution.
Ask us today for more information on our gravity fed water systems and see for yourself why they have stood the test of time.
Depending on your usage and water quality, your ceramic filter should last for around 9 to 12 months. We find most people get at least 12 months filter life out of their single ceramic filter.
As there are so many colours now available in the pottery water crocks, we only stock the most popular. In the 10 litre slimline range, we usually stock black, white and steel grey. In the 12 litre traditional range, black, white and cobalt blue are usually in stock.
All other colours are made to order and usually take around four weeks from your order to delivery. Please keep in mind, these crocks are popular and our stock is forever changing. Be sure to ask us when you’re ready to place an order.
Other colours for the 10 litre slimline crock include gloss black, matte black, white, charcoal grey, cornflour blue, dusty rose, lemon, lime, orange, peacock green, pinky red, purple and turquoise. You can get the 12 litres traditional crock in gloss black, white, cobalt blue, coffee, and green.
All of our gravity ceramic water filters are made in the UK, who have earned the global reputation as the leading manufacturers of quality ceramic water filters that have been independently tested and certified.
Our Southern Cross Pottery water crocks are hand-made on a pottery wheel in Australia in a town not far from Coffs Harbour, on the mid north coast of New South Wales.
Our Stainless steel gravity fed water filter system is made from food grade 304 stainless steel so is a great option when food grade equipment is required, and it's durable and tough. It also has two added features unlike the pottery crocks: it can take up to 4 gravity filters in case the water is particularly bad, and it can be easily stacked inside of itself for storage, transport, or camping, making it a great space saving travel appliance.
As your gravity water filter is ceramic, the outside can be scrubbed with a supermarket purchased pot scourer to remove blocked residue. We recommend the green flat scourers. This will give you extended ceramic water filter life and better water flow in the event of blockage.
Keep in mind, you are simply cleaning the outside of the ceramic water filter and what you can see. It is still important that you replace your filter as recommended to maintain your water quality.
To order your new crock, you can call us, email us or come in store. We also offer these for sale through our online store and we deliver to every postcode Australia wide.
We make it easy for you to change your ceramic water filters and maintain your water health. We keep a record of when your filter is due to be changed so we can send you an email reminder or we can mail your filter to you automatically each year if you join our exclusive Ezi Debit AUTO SEND club.You can also order your replacement filter over the phone, send us an email, come in store, or you can order online here.
Yes. Keep in mind that your crock is unique as it is hand-made, so if you do require a replacement lid, please measure the diameter and we will arrange to have this specially made for you to ensure it fits your crock correctly.